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FAQ

Are your products fakes?
All our products are 100% original coming directly from the biggest medicine distributors worldwide, and you feel this from the first shot of juices or from the first tab


How long is the whole process of ordering and shipping?
Order confirmation with instructions for how to make payment is sent to your email address automatically and immediately after you submit your order.
Once payment is received, we process and dispatch your order within up to 3-5 business days. Shipping time will depend on various factors such as method of our shipping, postal service efficiency, customs clearance, international transit, etc., which is why we can only give you an approximation based on our statistics and former experience


What is the maximum amount I can order at one time?
We have no limits to how much you can order. However, you should consult a qualified person regarding the quantity you would like to order, since there may be import regulations on those specific products in quantity


Is it legal to purchase these products?
Since laws differ from country to country, we recommend you to contact a qualified lawyer regarding the regulations and restrictions of your country


Are you a legitimate company?
We are a professional mail order service licensed to sell and distribute pharmaceutical products. We have been established for over 5 years, supplying original, high-quality anabolic steroids and bodybuilding related products, prescription-free over the Internet


Can I buy your products through another way aside from the website?
Since we are specialized in internet mail ordering, our services are only available through our website


How can I contact you?
Since our services are optimized to be conducted online and worldwide, You are more than welcome to contact our sales department through our website on page Contact us


How can I make an order?
Select what do you want to order. Then add some amount of products and click to “Add” or “Change” button.


Do I need a prescription to order?
A prescription is NOT required to order our products


What is Extensive customer service?
We offer comprehensive order support and customer service with full feedback and support
 

Questions about payment
Where do I send my payment?
Information on where to send your payment is provided after you place an order, and is sent directly to your e-mail address. Please, follow the payment instructions carefully to avoid unnecessary delay


What is the your method of payment?
BANK TRANSFER/DEPOSIT (UK)  and Western Union/Money Gram/International Bank transfer  payments accepted*
 

Questions about shipping
How are products shipped?
We ensure that all packages are shipped with maximum discretion. We wrap items in carbon photo paper. Xray will not penetrate. Our organization name is not indicated on any package and shipments are made from various shipping points in USA and Europe to ensure maximum discretion and highest probability of successful delivery. Your order is delivered by first-class, priority airmail. Upon payment receipt, Your order will be shipped within 1-2 business day(s) and dispatched to final destination. Shipment is not traceable


How are bulk/large quantity orders shipped?
If the order is large enough to not fit in the same shipment envelope as a small sized order, we guarantee the order will be divided into the necessary amount of packages. No matter how large your order is, we reassure you the same discretion level and repackaging is used as with a small sized order


How long does the shipping process take?
Most of the orders are processed and shipped the same day as ordered.
All UK orders are normally sent by Special Next Day delivery. International orders are sent by Airsure International mail (registered, but not signed mail) or by Signed For International mail (registered mail and needs to be signed on delivery). It normally takes 4-7 days arrive to any destination.
For UK orders £7 flat fee will apply. For orders to US and Europe countries there is a £10 flat fee.


Is there a possibility for a shipping delay?
However, this shipping time will depend on various factors such as postal service efficiency, customs clearance, international transit, etc., which is why we give you an approximation based on our statistics and former experience.
Usually 80-85% of airmail packages arrive under 10 days, while 15-20% will arrive in 2-3 weeks. This is a reflection of inconsistencies with various postal representatives, and not services provided by us. Delivery Delays Keep in mind that there are a couple of possible situations that can occur with your order to cause possible delivery delays. An international shipment normally passes through the local and national postal service in the country of origin, then exportation, as well as shipment transfer through ports of exit, transit to destination country with international postal service, importation in destination country (customs clearance), and finally the local and national postal service in the destination country. Each successive step has an impact on the delivery time. Even if the majority of these steps are successfully executed in a timely manner, inefficiency or temporary inactivity during any single step is enough to extend delivery time over the usual and allotted time frame


Do you ship to P.O. Boxes?
Yes, we ship to P.O. Boxes


Is a signature required for shipping?
Our shipping method requires no signature from your side upon delivery


Which country do you ship from?
We ship Worldwide

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